1. If you have to cancel an order, please do so within 12 hours of placing the order. It is NOT possible to cancel part of your order. We recommend you cancel the entire order and re-purchase required quantity to simplify the transaction.
  2. If you cancel your order before your product has shipped, we will refund the entire amount subject to deduction of charges if any and whereas you cancel your order after the shipment but before receipt of the item, the same will be liable for deduction of the two-way shipping costs.
  3. All cancellations are subject to a cancellation charge/bank transaction charge of 3%of your total order value.
  4. There are circumstances when the company might have to cancel a particular order.
  5. Your receipt of an electronic or another form of order confirmation does not signify our final acceptance of your order and www.nisargaayurvedic.in reserves the right at any time after the receipt of your order to accept or decline your order for any reason.
  6. Although our online stock inventory is programmed to update automatically, www.nisargaayurvedic.in reserves the right at any time after receipt of your order, to inform you via telephone or email or mobile text about a shortfall in the quantity you ordered of any item. In all such cases, we have the right to either supply you less than the quantity you ordered or cancel your order with prior notice to you.
  7. If an order is to be canceled after shipment, the individual return policy of the vendor applies. A return fee is charged by vendors in most cases.
  8. We will not entertain any returns once the order has been dispatched.
  9. No exchange or replacement once it get dispatched
  10. If the item has come to you damaged in transit, please inform us, in writing, within 12 hours of receiving the product. A clear photograph of the damaged piece should accompany the request. Our Customer Care team will look into your case and the balance amounts to be refunded shall be at our discretion.
  11. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.